Achieving and updating remedial massage diplomas and post graduate programs, Natalie has managed private practice as an accredited Massage and Remedial Therapist for the past 20 years in the massage industry. A regular contributor to industry journals, she writes articles on well-being and ethics. Other achievements include a scholarship award for Bachelor of Applied Social Science, current Australian certificate qualifications in first aid, training and assessing with further certificates in aromatherapy, manual lymphatic drainage, sports massage and remedial soft tissue modalities.

Professional developments include soft tissue, ethics counselling, communication training, customer service and medical terminology.

Natalie's enthusiasm for building knowledge sees her working as a Communications Trainer at the Chisholm Institute of TAFE. Here she works with students and youth who are learning trade and licensed professions. She specialises in teaching customer service, ethics and effective communication skills in the workplace. Current developments involve career counselling and educational workshops, teaching strategies to strengthen self-appraisal and to help professionals reduce social risks or concerns that may occur in the working environment.

Hands on experience includes educator duties, planning and commitments, massage therapy in private and clinical practice, international travel as a massage therapist for cycling teams, general and private medical administration.

Her passion lies with education and developing greater professional understanding in Professional Esteem and how ethics can pre-empt behavioural concerns for the professional within a client / therapist or client / manager - service provider relationship. To do this a healthy esteem is vital.

Natalie's own journey in understanding how to build a healthy esteem began prior to a professional career. In childhood she was diagnosed epileptic and although cured, as with any disorder, it left emotional scars. Her road to finding a healthy esteem began at age 11. The condition may have stopped her from completing secondary education at the expected time, but from a young age it didn’t stop her motivation and drive to achieve, compete and win within state & national sporting competitions. For Natalie, overcoming emotional obstacles had become the essence in how to achieve mental strength and to live a happy life.

"To build a healthy esteem I strongly suggest that you value your existing experiences and lessons in life. Learn and acknowledge your emotions and how you build your own special way of overcoming obstacles . Ensure that your strategies do not harm others or yourself. Let your character and care radiate with confidence".

Natalie Millan - June 2009

- Natalie volunteers her service to the AAMT Victorian committee, has served on the AAMT national ethics sub-committee, been with ACAP as student counsellor and affiliates with Rotary values.